FAQ’s

 

About

What is Indi Rooms?

Australia's fastest growing hotel operator dedicated to helping independent owners to operate smart, profitable accommodation businesses. We handle the technology, online marketing & revenue management so owners can focus on daily operations and guest satisfaction. We help owners achieve optimal performance by means of our trademark hotel optimisation system and bespoke approach to hotel support.

Is Indi Rooms a hotel chain?

No. We are network of independently owned hotels. Here are five key points of difference between Indi Rooms and traditional hotel chains:

  1. Legacy hotel chains are based around the principles of collectivism, group identity and compliance. Conversely, Indi Rooms is founded on the principles of decentralisation, the value of personal identity and the freedom to operate without any restraints.
  2. Indi Rooms does not enforce group compliance rules on any properties. This allows our hotel partners to operate with total autonomy.
  3. We use extreme personalisation of each property's unique identity to drive commission-free direct revenue.
  4. We do not lock our hotel partners into long term contracts. Indi Rooms membership can be cancelled anytime. This makes Indi Rooms the most flexible hotel operator in the industry.
  5. Indi Rooms is proudly 100% Australian owned and operated.

Why should I join Indi Rooms?

Three key reasons to join Indi Rooms:

  1. Our hotel partners typically outperform their competitors within 3 months of joining Indi Rooms.
  2. Our optimisation system significantly improves direct revenue. This allows greater independence from high cost online aggregators.
  3. Indi Rooms is one of the only Australian owned and operated hotel management companies.

Where is Indi Rooms located?

Sunshine Coast, Australia. All owners are welcome to visit us in our Noosa office.

 

Fees & inclusions

How much does it cost to join Indi Rooms?

Membership fees are calculated according to room count. Our efficient end-to-end business model allows us to offer maximum value to our hotel partners at affordable membership fees. Request a membership proposal here: contact us today.

What is included in membership?

Key inclusions:

  1. Hotel Distribution Technology
    - Channel Manager
    - Website Booking Engine
    - GDS Distribution
    - Meta Search Integration
  2. Online Marketing
    - Professional Photography
    - Independent Website Integration
    - Digital Content Services
    - Indi Rooms Brand Network Websites
  3. Revenue Management
    - Direct Revenue Strategy
    - Dynamic Pricing Strategy
    - Distribution Channel Strategy
    - Revenue Management Coaching
 

Technical information

Does Indi Rooms use its own proprietary software?

No. Unlike traditional hotel chains, Indi Rooms is not impeded by outdated proprietary software. We have partnered with technology leaders Siteminder to bring our hotel partners best in class distribution. Siteminder is the most powerful and affordable technology provider in the industry.

Does Indi Rooms have its own PMS?

No. But our recommended PMS is RMS. Indi Rooms has preferred pricing with RMS that we extend to our hotel partners.

How do I know if my PMS is compatible with Indi Rooms?

Our technology platform seamlessly interfaces with over 300 of the world's leading PMS’s. Check your PMS compatibility here.

Do I need to buy new computers or invest in I.T. equipment to join Indi Rooms?

No. All of our services are performened safely and efficiently in the cloud. You simply need a stable internet connection.